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Privacy Policy

Your privacy matters to us. This policy explains how Lucky Landscapes collects, uses, and protects your information.

Last updated: April 1, 2026

Introduction

Lucky Landscapes ("we," "us," or "our") operates the website luckylandscapes.com. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you visit our website, submit a quote request, use our contact form, or upload photos through our services.

Information We Collect

We collect personal information that you voluntarily provide to us through our website forms. This may include:

  • First and last name
  • Email address
  • Phone number
  • Property address (if provided)
  • Service preferences and project details
  • Material preferences and project scope information
  • Preferred contact method and availability
  • Photos of your property (if uploaded through our quote form)
  • Any additional notes or messages you include

We do not collect information automatically through cookies, tracking pixels, or analytics tools installed on our website.

How We Use Your Information

The information you submit through our forms is used solely to:

  • Respond to your inquiry or quote request
  • Prepare an accurate estimate for your landscaping project
  • Follow up about your project via your preferred contact method
  • Communicate with you about our services and scheduling

How Your Information Is Stored

When you submit a quote request or contact form, your information is processed as follows:

  • Form data (name, email, phone, project details) is transmitted to and stored in a private Google Sheet accessible only to Lucky Landscapes team members.
  • Email notification — A summary of your submission is sent to our team email at rileykopf@luckylandscapes.com so we can review and respond promptly.
  • Photos — If you upload photos through our quote form, they are stored in a private Google Drive folder accessible only to our team. Photos are used solely to assess your project and prepare an accurate quote.

All data is stored using Google's infrastructure, which is protected by Google's enterprise-grade security. For more information, see Google's Privacy Policy.

Data Retention

We retain your quote submission data and uploaded photos for up to 24 months after your last interaction with us. This allows us to reference your project details if you return for additional services. You may request deletion of your data at any time by contacting us.

Third-Party Services

We do not install third-party analytics or tracking tools on our website. Our website does not use cookies.

We use Google Workspace services (Google Sheets, Google Drive, Gmail) to store and process form submissions. Google may process data according to their privacy policies.

We maintain business profiles on social media platforms including Facebook, Instagram, TikTok, and YouTube. These platforms may collect their own data about users who visit our profiles — please refer to each platform's privacy policy for details.

Data Sharing

We do not sell, trade, or rent your personal information to third parties. Your information is shared only with Google (via Google Sheets and Google Drive) for the purpose of storing and organizing your submissions, and with Gmail for email notifications to our team.

Data Security

We take reasonable steps to protect the personal information you provide, including using secure HTTPS connections for all form submissions. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly remove it.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction or deletion of your personal information
  • Request deletion of any photos you have uploaded
  • Withdraw consent for us to use your information
  • Opt out of follow-up communications at any time

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Nebraska & State Privacy Rights

If you are a resident of Nebraska or any other state with applicable privacy legislation, you may have additional rights regarding your personal data, including the right to know what data we collect, the right to request deletion, and the right to opt out of data sales (we do not sell your data). Contact us to exercise these rights.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • Email: rileykopf@luckylandscapes.com
  • Phone: (402) 405-5475
  • Service Area: Lincoln, NE & Surrounding Areas
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